The UPS Store

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4.2

( 8 reviews )

Notaries, Shipping Centers

Closed 08:00 AM - 07:30 PM See Hours

39120 Argonaut Way, Fremont, CA 94538, United States

+1 5107-911-122.0

The UPS Store is a well-known brand that provides a range of services including shipping, printing, mailboxes, and more. With over 5,000 locations worldwide, The UPS Store has established itself as a convenient one-stop shop for individuals and businesses alike. Whether it's sending packages, printing documents, or accessing notary services, customers can rely on The UPS Store for their shipping and business needs. The brand prides itself on delivering high-quality service and convenience, making it a go-to choice for customers seeking reliable and efficient solutions for their shipping and logistics requirements. With a commitment to serving the needs of its customers, The UPS Store has earned a reputation for excellence in the industry.

Amenities and More

Wheelchair-accessible entrance
Wheelchair-accessible car park
Identifies as veteran-owned

Reviews

4.2/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Kevin tsui

March 22, 2024

Entire team came together, from the manager to the frontline staff to ensure my important docs were rerouted to a different destination at the last minute. It was so last minute - as if one of them caught the hand of their delivery man from ringing the door bell. It was clearly above and beyond the typical customer service that one expects. For me the team was the last savior, and they delivered willingly and wholeheartedly. Truly appreciate it. I've used them regularly over the past few years but this experience was a complete delight.

Mike moelker

March 22, 2024

Pay extra dollars to tape your package?!! I had a highly disappointing experience at the UPS Store recently. During my first visit, I didn't have a label for my Verizon package, and they refused to accept the return, stating it wasn't in their system. While I understood their policy, it was frustrating. On my second visit, I returned with a label, but this time, I didn't put tape on my package, assuming they would inspect it as they did before. To my surprise, they refused to inspect it and demanded an extra $2.21 to tape it up. This inconsistency was infuriating. To make matters worse, the agent I dealt with was not only unhelpful but also rude. This level of service is unacceptable, and I won't be returning to the UPS Store anytime soon.

Michelle ambrose

March 22, 2024

It is becoming rare to see people who care and help; wanted to send something overnight and the staff was amazing ! We missed the deadline for overnight by 3 minutes ( 5 pm cutoff) but they were kind enough to let me ship . And the package was delivered the next day before 10:30am as advertised ( unlike FedEx and their horrible customer service ). Happy return customer

Dan murphy

March 22, 2024

Friendly associates, clean store, very short wait time. Dina was very helpful.

Dri 777

March 22, 2024

Great service by Dina. She was very courteous and helpful. Went out of the way and gave all the information and details regarding the shipment. Now this will be my regular store!

David guerra

March 22, 2024

The staff in this store are so awesome! They are friendly and always are happy to help.I appreciate the help and support 8 i get from this store.

Alan beadle

March 22, 2024

Poor service from the store. Wanted to get a passport picture from my thumb drive and they did a lousy job by not even cutting the picture and made me cut it but didn’t hesitate charging me the full $16.53

Max livingston

March 22, 2024

Staff is friendly and helpful aside from the manager/ possibly franchisee who is a bit combative with her answers. Aside from first thing in the morning, this shop almost always has a line out the door. The main reason for this is all of the people who bring in Amazon returns and expect them to bag every single item for them for free. They have installed two two Amazon self serve islands, but seem to be having issues with them as they were not on the last four times I was there. Also, they "unofficially" frown upon larger sized boxes. They will begrudgingly do them, all the while trying their best to not have to accept them even if you have a pre printed tag already on the box and all they have to do is scan it. Average wait time on a week day after 11 am is about 15 minutes, so plan accordingly. It is not the staffs fault at all, they are trying their best. But they have trained the customer into thinking that it's okay to bring in a box full of Amazon returns with no packaging and they will package all of it for them for free. I don't recommend this location if you are hoping to just drop off pre labelled boxes.